Who we are

Our website address is: pollardsprint.co.uk Our physical address and contact info is: William Pollard & Co Ltd Oak House, Exeter EX2 7NU sales@pollardsprint.co.uk +44 (0) 1392 445 333

What personal data we collect and why we collect it

The only personal data we will gather via pollardsprint.co.uk is the information supplied by you via the various forms. This may be: IP Address Name Email Address Phone Number Information regarding your job application or CV submission. Information regarding your quote request. Information regarding your message/query.

How we use your data

The data you have supplied us with via the various forms or comment forms on pollardsprint.co.uk will be used in regards to your query or its original context.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We’d like to notify all users that this website uses cookies. Cookies are small text files that are temporarily stored on your computer when visiting websites and are necessary for the normal operation of most sites. They help to ensure our users get the most out of our website, for example by helping to reduce how long it takes to load a page or remembering your viewing preferences from a previous visit. If cookies are de-activated, it may prevent you from using parts of the website. If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics & Live Chat Facilities

pollardsprint.co.uk utilises Google Analytics. Some data may be shared with these services, to find out more please view their policy: Google Analytics

Who we share your data with

The data you provide us with will be shared internally only.

How long we retain your data

If you send a message, quote request, job application or CV submission, leave a comment, or use any other form on this website the data you submit will be retained by us indefinitely. In regards to comments, this is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, or have used a contact form to submit data you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can do this by emailing your SAR request to: thedataprotectionofficer@pollardsprint.co.uk

Where we send your data

Visitor comments or contact forms may be checked through an automated spam detection service.

SAR Request

Please email SAR request to: thedataprotectionofficer@pollardsprint.co.uk.